Effective Date: 30.08.2024
Compliance: Personal Data Protection Act (PDPA) Singapore
Applies To: All users of https://bullionking.sg and in-store customers
1. What We Collect
We collect the following data when you transact with us:
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Full Name
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NRIC/FIN (where required by law)
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Email Address
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Contact Number
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Billing/Shipping Address
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Payment Information (via secured gateways)
For web visitors, we collect non-personal data using Google Analytics.
2. Why We Collect It
We use your data for:
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Processing and fulfilling transactions
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Verifying identity during buybacks (per MAS AML/CFT guidelines)
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Contacting you for order status or support
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Complying with legal obligations
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Marketing, only with your consent
3. Data Protection Measures
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Payment data is processed via secure third-party gateways.
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We store personal data on encrypted servers with strict access control.
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All staff handling data are trained in PDPA compliance.
4. Sharing of Data
We may share data with:
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Payment processors
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Logistics partners
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Regulatory authorities (where legally required)
We do not sell or rent your data.
5. Cookies & Analytics
Our website uses cookies and Google Analytics for usage tracking. This data is anonymous and used to improve our services.
You can manage cookies through your browser settings.
6. Your Rights
You may:
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Request to access or correct your personal data
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Withdraw consent for marketing
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Contact us at bullionking.sg@gmail.com for data-related requests
7. Data Retention
We retain customer data for up to 7 years to comply with accounting and regulatory obligations, after which it is securely destroyed.